/ Privacy Policy
Privacy Maters
Pax Identity Limited customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Email: info@paxidentity.com
What information we collect, use, and why?
We collect or use the following information to provide services and goods, including delivery
- Names and contact details
- Website user information (including user journeys and cookie tracking)
We collect or use the following information for service updates or marketing purposes:
- Names and contact details
- Location data
- IP addresses
- Website and app user journey information
- Records of consent, where appropriate
We collect or use the following information for recruitment purposes:
- Contact details (eg name, address, telephone number or personal email address)
We collect or use the following information to To provide information about services and products :
- Names and contact details
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent
Our lawful bases for collecting or using personal information for recruitment purposes are:
- Consent
Our lawful bases for collecting or using personal information for To provide information about services and products are:
- Consent
Where we get personal information from?
- People directly
How long we keep information?
The retention schedule applicable for data captured by the business is listed below. Updates will be communicated as new “need to process” requirements are registered.
Register a customer
Data Types
Need to process
Retention Policy
Register a customer
- Name, email, phone number and other business contact information
Pursuit of legal business interests
5 years from the termination of any business or commercial relationship
Informing you about change in terms
- Email
Meet legal obligations and performance of contracted services
As required but limited to the continuation of the commercial or business relationship.
Managing our customers including commercials, contractual terms and fees
- Financial information
- Contractual terms
- Name, email and other business contact information
Performance of contracted services
5 years from the termination of any business or commercial relationship
Use of analytics to deliver targeted services to our customers and prospects
- Usage information
Pursuit of legal business interests.
2 years
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal data.
- Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
08 August 2024
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